One Community. One Agreement.

A Bulk Agreement provides internet, television, or telecommunications services to every residence under a single master contract negotiated by the association or property owner.

Residents typically receive services automatically, while the community benefits from volume pricing and standardized service levels.

Best For

• Condominium Associations

• Homeowners Associations

• Multifamily Communities

• Student Housing

• Senior Living

Advantages

✔ Lower monthly costs

✔ Consistent resident experience

✔ Simplified billing

✔ Strong negotiating leverage

✔ Predictable budgeting

Considerations

• Contract duration

• Upgrade provisions

• Future technology requirements

• Service level guarantees

Flexibility Meets Value

A Partial Bulk Agreement combines community-wide services with resident choice.

Typically, high-speed internet is included for every resident, while television, premium channels, voice services, or upgraded internet speeds remain optional.

This model has become increasingly popular because it balances affordability with flexibility.

Why Communities Choose Partial Bulk

• Lower association costs

• Higher resident satisfaction

• Greater flexibility

• Easier technology upgrades

• Better long-term scalability

Preferred Access Without Mandatory Service

An Exclusive Marketing Agreement gives one provider exclusive rights to market within a community.

Residents are not required to purchase services from that provider. Instead, the provider receives preferred marketing access while residents retain the freedom to subscribe if they choose.

EMAs are often used when communities want to preserve resident choice while creating a structured relationship with a preferred provider.

Ideal For

• Existing communities

• Competitive markets

• Communities not ready for bulk service

Competition Encouraged

A Non-Exclusive Marketing Agreement allows multiple providers to market services within the same community.

No provider receives exclusive marketing rights, encouraging competition while maximizing resident choice.

Advantages

• Maximum resident flexibility

• Competitive pricing

• Multiple service options

• Reduced exclusivity

The Future of Connected Communities

Managed Wi-Fi transforms connectivity from individual apartment or home networks into one professionally designed, managed, and monitored property-wide network.

Residents enjoy seamless connectivity while ownership benefits from centralized management, stronger security, and future-ready infrastructure.

Today's smart communities increasingly rely on Managed Wi-Fi to support connected devices, smart building technologies, remote work, streaming, and evolving resident expectations.

Traditional Individual Purchasing

Under a retail model, each resident contracts directly with their preferred internet provider.

While this provides maximum consumer choice, communities generally lose the purchasing power and strategic advantages associated with negotiated agreements.

Building for Tomorrow

Fiber infrastructure has become one of the most valuable long-term investments a community can make.

Whether deploying Fiber-to-the-Home (FTTH), upgrading existing infrastructure, or planning new construction, communities should evaluate technology that supports increasing bandwidth demands for years to come.

Proper infrastructure planning today reduces costly upgrades tomorrow.

Creating Competition Creates Better Outcomes

A properly managed Request for Proposal (RFP) encourages providers to compete on pricing, technology, service levels, implementation timelines, incentives, and contract flexibility.

An effective RFP should evaluate much more than monthly pricing.

Important considerations include:

• Infrastructure ownership

• Upgrade commitments

• Resident support

• Service Level Agreements (SLAs)

• Technology roadmap

• Financial incentives

• Contract flexibility

Bulk Rate

A negotiated monthly rate paid by the association for services delivered community-wide.

Door Fee

A one-time payment made by a provider based on the number of residences served.

FTTH

Fiber-to-the-Home infrastructure providing dedicated fiber connectivity directly to each residence.

SLA

A Service Level Agreement defining performance standards, response times, uptime commitments, and remedies.

Revenue Share

Financial compensation provided to ownership based on subscriber participation or negotiated commercial terms.

Infrastructure Rights

Contractual provisions governing ownership, maintenance, upgrades, and future access to telecommunications infrastructure.